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Privacy Policy
Last Updated: June 2026

Welcome to The Upcycle Project NZ (accessible via theupcycleprojectnz.com). We are committed to protecting your privacy and handling your personal information with care, transparency, and in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, inquire about our custom commission services, or purchase furniture from our vault.

1. Information We Collect
We only collect personal information that is necessary to provide you with our premium furniture restoration and custom services. This includes:

  • Contact Information: Your name, email address, phone number, and physical/delivery address when you fill out a form or request a quote.

  • Project Details: Photos, dimensions, and descriptions of furniture pieces you submit to us for custom commissions.

  • Payment Information: Billing details processed securely through our third-party payment gateways (we do not store your credit card details on our servers).

  • Website Usage Data: Standard, anonymous information collected via Wix cookies regarding your browser type, IP address, and how you interact with our site to help us improve your browsing experience.

 

2. How We Use Your Information
We use the information we collect to:

  • Provide custom quotes and communicate with you about your furniture transformations.

  • Process orders, manage deposits for "Blank Canvas" pieces, and coordinate local Auckland delivery or pickups.

  • Send occasional business updates, website announcements, or care tips for your restored timber (you can opt-out at any time).

  • Maintain and improve the security and performance of our Wix website.

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3. How We Share Your Information
We value your trust and never sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers necessary to run our business, including:

  • Wix: Our website hosting platform.

  • Payment Processors: Secure third-party gateways to process deposits and payments safely.

  • Delivery Partners: Local furniture couriers, strictly for the purpose of getting your piece safely to your home.

 

4. Storage and Security
Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications on secure servers behind a firewall. We take all reasonable steps to protect your personal information from unauthorized access, loss, or misuse.
 

5. Your Rights Under the NZ Privacy Act 2020
You have complete control over your data. At any time, you have the right to:

  • Request a copy of the personal information we hold about you.

  • Ask us to correct or update any incorrect information.

  • Request that we delete your personal contact details from our records.

 

To exercise any of these rights, please contact us directly at theupcycleprojectnz@gmail.com.

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